We understand some items don't always work out!
Returns are gladly accepted under certain circumstances.
If for any reason you do not love your purchase, please return the item in its original condition within 15 days of the shipment date for a full refund, less shipping costs.
All returned items must be postmarked within 15 days of the shipment date.
Please note: We are not responsible for return shipping or lost returns. We recommend purchasing tracking when returning an item and keeping shipping receipts for your records.
You must notify us of the return by emailing us at firstname.lastname@example.org with the subject line “Return - Order #” and we’ll send over our Returns Form. Be sure to include your specific Order # in your email.
Include the Return Form in your package.
Original shipping charges are non-refundable.
Merchandise must be returned in original condition (unworn, unwashed, unaltered) with original tags attached.
Please allow 7-10 business days for your return to be processed.
Your refund will be credited back to the original method of payment
NO RETURNS ON SALE ITEMS.
COFFEE MUGS ARE FINAL SALE.
At this time we do NOT offer direct exchanges, but don't worry go ahead and place an order for the item you want before returning your original purchase. You are then welcome to return your original order for a full refund.